Welcome to Frome Car Hire Services. These Terms of Service outline your use of our website and vehicle rental offerings. By accessing our services, you agree to these terms.
Rental Terms
All vehicle rentals require a Rental Agreement, which will be provided upon booking confirmation or at the time of vehicle collection. This agreement outlines specific terms, conditions, insurance coverage, fees, and your obligations related to the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle in Frome:
- To rent a vehicle from Car Hire in Frome, you must be at least 21 years old, although age restrictions may vary based on the vehicle type, with potential additional fees for drivers under 25. A valid full driving licence is required, along with identification and proof of your current address. You will also need to provide valid payment information and a security deposit, as well as meet any other criteria outlined in the Rental Agreement.
3. Booking and Payment Options
- Reservations can be completed via our website, over the phone, or directly at our Frome office. A deposit may be necessary to confirm your booking. Full payment and any security deposit are generally required upon vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, with secure processing through established payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in Frome, it is your responsibility to conduct a thorough inspection for any pre-existing damage and report it without delay. A vehicle condition report will be completed and signed to document the vehicle's state. Upon return, the vehicle should be in the same condition as it was collected, aside from normal wear and tear. Any new damage will be evaluated and charged as necessary. The vehicle must also be returned with the same fuel level as at collection; refueling fees will apply if the tank is below this level. Late returns may result in additional charges, so please inform us as soon as possible if you anticipate a delay. You will be accountable for any parking fines, traffic violations, or charges incurred during the rental, along with an administration fee.
5. Coverage and Responsibility
- Basic third-party insurance is included with every rental in Frome. Details regarding coverage and the applicable excess can be found in your Rental Agreement. Additional insurance options may be available to limit your financial liability. It is advisable to review these options closely. You will be held accountable for any damage or loss up to the insurance excess, unless you opt for additional coverage. Damage resulting from negligence, improper use, or violation of these Terms remains your responsibility, regardless of the insurance in place.
6. Modifications and Cancellations
Cancellation and modification policies depend on the booking type and the notice period given. Please consult your booking confirmation or Rental Agreement for detailed information. Late cancellations or failure to show up may incur charges, impacting your overall rental experience.
Prohibited Activities in Frome
Prohibited Vehicle Uses in Frome
- The vehicle must not be used for any illegal activities or purposes. Engaging in racing, rallying, off-roading, or similar dangerous pursuits is prohibited. Transportation of hazardous materials is strictly forbidden. Sub-letting to others or allowing unauthorized drivers is not allowed. Driving under the influence of alcohol or drugs is unacceptable. The vehicle should only be used as intended, without exceeding passenger or weight limits. Driving outside the specified geographical boundaries requires prior approval.
Violation of these terms may lead to rental cancellation and fees.
Liability Limitations in Frome
To the fullest extent allowed by English and Welsh law, Car Hire Frome is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims will not exceed the rental amount paid in the previous 12 months. This limitation does not apply to liability for death or personal injury resulting from negligence or fraud.
9. Local Law Applicability
These Terms are governed by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the courts in this region.
Terms Update Notice
We may update these Terms at any time. Changes will take effect immediately upon posting on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Details for Frome
For inquiries regarding these Terms, please reach out to us:
Frome Car Hire Services
Frome Address Details
Contact Us: Phone Number:
441249300025
Frome Email Updates:
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