Welcome to Frome Car Hire Services. These Terms of Service outline your responsibilities when using our website and vehicle rental offerings. By accessing our services, you agree to these terms.
Rental Terms
All vehicle rentals in Frome are governed by a comprehensive Rental Agreement provided at the time of booking confirmation or vehicle pickup. This document outlines specific terms, conditions, insurance information, fees, and your obligations regarding the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a Vehicle in Frome
- To hire a vehicle from Car Hire in Frome, drivers must be at least 21 years old, with age-related restrictions possibly applying based on the vehicle type. A valid full driving licence is required, held for the period specified in the Rental Agreement. Additionally, valid identification and proof of address must be provided, along with payment information and a security deposit. Any further requirements will be outlined in the Rental Agreement.
Booking and Payment Options
- Reservations can be made via our website, over the phone, or directly at our Frome office. A deposit may be necessary to confirm your booking. Full payment and a security deposit are generally required at the time of vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment systems.
Vehicle Pickup and Drop-off
- Upon collection of your vehicle, it is important to conduct a thorough inspection and report any pre-existing damage immediately. A vehicle condition report will be created and signed by both parties. The vehicle must be returned in the same condition as when it was collected, accounting for normal wear and tear. Any new damage will be evaluated and charges applied as necessary. Please return the vehicle with the same fuel level as at the start of your rental; refueling fees will be incurred if the fuel level is lower. Late returns may result in additional charges, so inform us right away if you anticipate a delay. You will be responsible for any parking fines, traffic violations, or other charges that arise during the rental period, along with an administration fee.
Insurance and Liability Information
- All rentals include basic third-party insurance. Detailed coverage information and excess amounts can be found in your Rental Agreement. Additional insurance options may be offered to lessen your financial exposure. You will be responsible for any damage or loss up to the excess amount unless you have opted for extra coverage. Any damage resulting from negligence or misuse will remain your responsibility, regardless of insurance.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice given. For detailed information, consult your booking confirmation or Rental Agreement. Please be aware that late cancellations or no-shows may incur additional charges, which will be reflected in your final billing.
Prohibited Uses in Frome
Prohibited Vehicle Uses
- The vehicle must not be used for any illegal activities, including but not limited to racing, off-roading, or similar dangerous pursuits. It is prohibited to transport hazardous materials, sub-let the vehicle, or permit unauthorized drivers. Driving under the influence of alcohol or drugs is strictly forbidden. Ensure that all usage aligns with the vehicle's intended purpose and adheres to passenger and weight limits. Travel outside the designated areas without prior approval is not allowed.
Breach of terms may lead to rental cancellation and fees.
Limitation of Responsibility
To the fullest extent allowed under English and Welsh law, Car Hire Frome will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our liability for any claim is limited to the amount you paid for the rental in the last 12 months. This limitation does not apply to cases of death or personal injury due to negligence or fraud.
9. Local Legal Framework
These Terms are governed by the laws of England and Wales. Any disputes will fall under the jurisdiction of the respective courts in these regions.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon being posted on our website. Continued use of our services indicates your acceptance of the revised Terms.
Contact Us
For inquiries regarding these Terms, please reach out to us:
Frome Car Hire Services
Frome, BA11 1AT, United Kingdom
Contact Number::
441249300025